Brunswick Warranty

Brunswick's full warranty information is available here.

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Stern Pinball Warranty

stern pinball full warranty information is available here.

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Terms and Conditions

Games Room AGREES to (at its discretion) repair, replace, or refund the cost of any parts determined by us to be defective, either in material or workmanship, with no charge to the Owner. Games Room is not required to and will not replace the entire table, piece of furniture or product. To request warranty service under the terms of this Warranty, the Owner must contact us. This Warranty is subject to the conditions and limitations set forth below. In no case shall Games Room be liable for any special, incidental, or consequential damages for breach of the Warranty or any implied Warranty. Some areas do not allow the exclusion of incidental or consequential damages, so the limitation may not apply to you. This Warranty gives you specific legal rights, and you may also have other rights.

 THIS WARRANTY DOES NOT APPLY TO: : (a) normal wear and tear; (b) yellowing and chipping of billiard balls; (c) defects or damage due to flood, accident, alteration, abuse, misuse, dropping, natural disaster, neglect, or failure to provide reasonable and necessary maintenance; (d) demonstration tables, furniture or product, floor samples (unless proven structurally defective, the definition of which does not include nicks, dents, scratches, gouges and flaws resulting from daily wear and tear due to being a floor sample or resulting from disassembly and reassembly of the floor sample), pre-owned products (other than as expressly set forth herein) and non-commercial tables used in an institutional or commercial setting; (e) tables, furniture, product, and/or components that have been installed, moved or repaired by parties other than Brunswick or an authorized Brunswick dealer or agent; Warranty does not include re-levelling of the table after a successful initial installation. Variations in wood materials are to be expected. Organic variations in grain, colour, and texture are naturally occurring properties of wood and do not qualify for a warranty claim. (f) damages exceeding the cost of the table, furniture, or product. Brunswick makes no warranty, express or implied (including any implied warranty of merchantability or fitness for a particular purpose) other than those expressly set out in this Warranty. Oral or written statements made by Brunswick dealers, distributors, agents, or sales representatives that are inconsistent with this Warranty are not certified by Brunswick and have no force or effect. No action arising out of any claimed breach of warranty may be brought more than one (1) year after the cause of action has accrued.

Submit a Claim

Should you encounter any unexpected issues our dedicated team is here to assist. To begin your warranty claim simply click the button below and complete the form. We kindly ask you to provide all the requested information to the best of your ability. This will help our team better understand your needs and expedite the process.